Are Etsy Messages Private?

What should I put in my Etsy message to buyer?

The Message to Buyers is a short note you can include in the Etsy order confirmation email that your buyers receive after purchasing.

Consider using your message to thank your customer for their purchase, inform them about standard shipping practices, or provide any other information you think they may need to know..

What does convo mean on Etsy?

internal communicationConvo is short for ‘conversation’. It is etsy’s internal communication.

Can you refuse to sell to someone on Etsy?

Although Etsy asks that sellers do everything they can to honor a sale, on extremely rare occasions, you may feel that you must refuse service. … To refuse service to a buyer, simply use an Etsy convo to politely inform the buyer that you won’t be able to send the item she purchased.

Do I have to use my real name on Etsy?

Showing your full name is always optional. You don’t need to enter a full name and you can always remove your name from your profile completely. If you choose not to provide a full name, we will show your username to represent you as a person.” The post notes that real names will not be displayed for past activity.

How long do reviews stay on Etsy?

12 monthsAs a seller you should remember that Etsy takes into account only reviews left for the last 12 months. So if you close your shop on a long vacation and re-open it after a year had passed your review rating will show 0 stars, though you will have a clickable review number right next to it.

Does Etsy monitor conversations?

Re: New conversation monitoring per Etsy announcement to new look / feature monitoring. We are using Etsy’s services so they can monitor everything and access conversations on a regular basis. This new “timing” thing is interesting. SO MANY messages don’t require responses.

Where are ETSY messages?

As an Etsy seller, Messages are the main way you can communicate with your buyers on Etsy. To view your Messages: Click the Your Account icon at the top of Click the Messages icon.

Can you hide reviews on Etsy?

Reviews are people’s opinions and you can’t please everyone all of the time. Unless a review violates Etsy’s policies, or the member requests to have their account permanently deleted, it can’t be removed.

How do I communicate with Etsy?

Here’s how:1While logged in to your Etsy account, click the Help link that appears along the top of any Etsy page. … 2Click the Email us link at the bottom of the page. … 3Click the Select a Topic drop-down arrow and select a category. … 4Type a subject for your message in the Subject field.More items…

Can you delete Etsy messages?

You can delete it from your sent folder, but that won’t affect the copy sitting in the receiver’s inbox. Etsy does not have a recall feature on convos.

Do reviews help on Etsy?

The more detailed your review, the more helpful it will be to other shoppers on Etsy . Once your review is posted, your profile information will be publicly displayed in the seller’s reviews.

How do you thank someone on Etsy?

Re: Sending buyer a thank-you email Just fill in the note. If you mark your orders complete ( non Etsy label) there is a place to put in a note. It says Note to buyer. You can save a generic note as I do and when I want to personalize I can but after completion the note turns to generic for the next time.

Does Etsy send confirmation email?

You should see a confirmation email from within a few minutes. Click the button inside the email to confirm your account. If you don’t see the confirmation email: Check to make sure that it hasn’t ended up in your spam or junk mail folder.

Is using Etsy safe?

Etsy is super safe. Make sure you check out the store’s policies/shipping to make sure you receive it on time. Yes you can trust etsy. It’s a billion dollar company.

Can Etsy read my messages?

Yes, convos are not private but typically they aren’t read but certainly some levels of members on any website would have the ability to read them. For your issue, just copy them and send them in.

What is Etsy conversation?

A convo — short for “conversation” — is a communication with another member using Etsy’s internal messaging system. You can use convos to communicate with any other Etsy member. To access your convos, click the Conversations icon that appears in the Etsy header bar; the Conversations page appears.

What is a story headline on Etsy?

Story HEADLINE: Describe what makes your shop special in 1 line. 3. Some things you could write about in your STORY section: why and how you started your shop. what excites you about creating.

Do Etsy sellers see your address?

it’s all a secret 🙂 Sellers do not view anything but the ship-to address in a transaction, and if an email is provided.